Houston BMGT 2331 Entire Class

BMGT 2331 – Principles of Quality Management

Includes planning and implementing quality programs in an organization and analyzing the cost/benefit of quality. Also covers the impact of employee empowerment. Define the role of quality in production and service systems; explain concepts related to quality cost/benefit; define the quality improvement process.

Note: This entire class includes online quizzes, discussions, assignments, course projects, and exams.